Factors to Consider when Looking for a Court Reporting Company
When looking for a court reporting service, you do not have to choose a company by basing your selection solely on price. Selecting the most affordable option does not guarantee the best service. It is more important to choose an experienced firm that has a good reputation and provides quality services. These are factors that may make a significant difference in your case. These are some essential considerations thought about during the search for a court reporting firm.
Customer Service
Working with a company that handles you professionally and teats you respectfully is a priority. The firm should ideally be friendly, helpful and willing to provide you with the services and information you need. You need to focus on finding a firm that is responsive to clients is timely and has the required turnaround time for transcripts and related services.
Location
Some court reporting companies offer services around the state while some have nationwide services. Depending on the firm, court reporters may work throughout the country as well as jointly with companies nationwide to provide deposition scheduling on a national level.
Client Confidentiality
Within the legal industry, it is essential to protect personal information. For instance, transcripts may contain information that pertains to own health. When court reporters deal with such sensitive information, they must adhere to the regulations established.
From safeguarding and securing the information to accurately disseminating and disposing of it, there are specific regulations that court reporter must follow to ensure that the information protected. It is essential to be aware of how a court reporting firm handles these rules and the protections that are in place to deal with sensitive information.
Qualifications
Many certifications are offered in this professional field, and they give insight into a court reporter’s capabilities and level of experience. Find out the certifications and minimum qualifications that a company’s court reporters should hold. Avoid working with reporters that do not value credentials or strive for higher skills and improvement in their career.
Reputation
It may seem obvious to consider the status of a court reporting firm, but it is easy to forget this factor. One of the simple and effective ways to check on the company’s reputation is by looking at testimonials and reviews on search engines, their website, and social media.
Quality Court Reporters
You need the best court reporters available for your deposition. Along with the minimum qualification of being licensed, you should also be looking for the following aspects:
- Court reporters should be good representatives of their profession.
- Court reporters should be respectful and polite when asking for information and spellings after the deposition ends.
- Court reporters should exhibit confidence under oath swearing.
- Court reporters should be relatively easy to work with rather than overwhelmed.
- Court reporters should be professionally dressed. Court reporters should always be on time.
- The transcripts you get from a court reporting service need to be high quality. Consider whether they meet the format requirements that have been set by the relevant authorities and unbind easily.
Thank you,
Glenda, Charlie and David Cates
